My Dell tech support guy

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My Dell tech support guy called me at home today during lunch. At first I was delighted, but it soon became apparent that the call was going nowhere...


Per our phone conversation just a few moments ago, I am forwarding our previous correspondence so you can forward it to the small business dept.

My service tag is: ********

It's unfortunate that this is going back to small business--they have already told me that there is "nothing [they] can do" and suggested that I correspond with you in customer service. In any event, I appreciate your help.

This is sad.

John Westhoff


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This page contains a single entry by John published on February 6, 2002 11:20 AM.

Dell responds (the saga continues) was the previous entry in this blog.

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